FAQ

Frequently Asked Questions
Why choose Major Medical Solutions?
Who are your customers?
Do you sell authentic products?
What is the origin of your products?
Which payment methods do you accept?
Which courier service do you use for delivery?
Which countries do you send to?
Can I collect my order from your warehouse?
Can I return or exchange an item?
What kind of shelf life can we expect on products ordered from you?
Do you sell other products than those listed on your website?
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    Why choose Major Medical Solutions?
    We are your reliable supplier of leading aesthetic pharmacy brands. Premium quality products and reasonable prices allow us to hold a prominent position in the cosmeceutical market. Thanks to the wide range of choices and excellent customer service, we have earned the trust of many customers all over the world.
    Who are your customers?
    We can boast an impressive portfolio of customers — from leading clinics to international wholesale companies. As a B2B supplier working exclusively with corporate clients, we currently do not accept orders from private customers.
    Do you sell authentic products?
    Yes, we only sell authentic and certified products. Any of them can be traced back to the manufacturer through batch number tracking. The effectiveness and safety of all products have not only been proven in clinical trials, but also supported by years of our customers' experience. For more information kindly contact us.
    What is the origin of your products?
    Most of our products are made in the EU. Other countries of origin include South Korea, Canada and the US. We make sure to source from the most reliable aesthetic distributors that guarantee the highest quality of all products.
    Which payment methods do you accept?
    We currently accept bank transfers only. Prepayment is required for all orders.
    Which courier service do you use for delivery?
    We ship with the most experienced and reliable courier companies such as DHL Express, which allows us to organize uninterrupted delivery worldwide. All cosmeceutical products are stored, packaged and transported according to international standards. We send orders out every working day of the week.
    Which countries do you send to?
    We accept orders from virtually every country in the world! Just make sure that you have a delivery office near you and the imported products comply with your country's local laws. Please contact us for more details about the shipping process.
    Can I collect my order from your warehouse?
    Yes, you can choose to pick up your purchase from our warehouse in Budapest free of any shipping charges.
    Can I return or exchange an item?
    Unfortunately, we cannot process any returns or exchanges, since medical items are non-returnable and non-refundable. The only allowable exception is the delivery of an incorrect product.
    What kind of shelf life can we expect on products ordered from you?
    We know how important it is to be confident that you are buying a safe product that will retain all its properties for a generous amount of time, especially when it comes to pharmaceutical supplies. You are always guaranteed to get products with a shelf life of at least 6 months. Should the only available option be a batch with a sooner expiration date, we will contact you in advance for your approval.
    Do you sell other products than those listed on your website?
    However wide the range of brands and products shown on our website might be, we can always offer more. Whether you are looking for a specific cosmeceutical product or seeking a consultation on the various brands, please, do not hesitate to contact us to make the smartest choice and enjoy the most reasonable prices.